Privacy Policy

INTRODUCTION

Welcome to Hengli Petrochemical International Pte Ltd’s and Hengli Shipping International Pte Ltd’s (collectively, “Hengli Singapore”) Privacy Statement.

Hengli Singapore respects your privacy and is committed to protecting your personal data. This Privacy Statement will inform you as to how we look after your personal data when you visit our website.

1. Important information and who we are

Purpose of this Privacy Statement

This Privacy Statement aims to give you information on how Hengli Singapore collects and processes your personal data through your use of this website, including any data you may provide through this website when you submit an email enquiry.

This Privacy Statement supplements other notices and privacy policies and is not intended to override them.

If you have any questions or comments about this Privacy Statement or our privacy practices, please contact us at dpo@hengli.com.

Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements or the implementation of such privacy statements. When you leave our website, we encourage you to read the privacy policy/statement of every website you visit.

2. The data we collect about you

If you are only browsing this website, we do not capture personal data that allows us to identify you individually.

We may employ the use cookies on our webpages. “Cookies” involves small data files being sent to your browser to store and track information about you when you use our digital services. While this cookie can tell us when you use our digital services, it cannot read data off your hard disk. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Personal data, or personal information, means any information about an individual from which that person can be identified. Under the Personal Data Protection Act 2012 (“PDPA”), the protections afforded do not extend to “business contact information”. “Business contact information” would include your name, position name or title, business telephone number, business address, business electronic mail address or business fax number and any other similar information about you, not provided by the you to us solely for your personal purposes.

3. How is your personal data collected?

We use different methods to collect data from and about you including through:

• Direct interactions. You may give us your Identity and Contact details by filling in forms or by corresponding with us by post, phone, email or otherwise.
• Automated technologies or interactions. As you interact with our website, we will automatically collect technical data about your equipment, browsing actions and patterns. We collect this data by using cookies and other similar technologies.
• Third parties or publicly available sources. We will receive data about you from third parties including analytics providers such as Google based outside Singapore.

4. How we use your personal data

We will only use your personal data when the law allows us to or for the purpose such personal data was provided to us for.

5. Data security

We have put in place commercially reasonable security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator, where we are legally required to do so, of any suspected personal data breach.

6. Data retention

How long will we keep and use your personal data?

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you or your personal data.

In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.